Novartis
Company guaranteed a full refund if not satisfied but did not accurately specify the required time limit to request the refund
I received an invitation by mail from Novartis to try a weight loss supplement called Nutrim. The accompaying letter from Paul J. Hankerson, President, made three promises. The first was a promise to pay a full product refund if not satisfied with Nutrim within 60 days. It did NOT specify that the ...