The absolutely most disconnected and dysfunctional customer service ever. The live chat on their website no longer is connected and you loop back to the basic question / answer section none of which solve the problem of error #401. This error renders the Magicjack useless. No contact information, ...
To those that have been ripped off by magicjack.com: After reading all of the negaive reports on the internet about this company I decided to return the magic jack I had been using under the 30 day free trial. (I wasn't really pleased with the product anyways) I was really worried after all the ...
My magic jack broke (which doesn't work well with faxes and then plain broke) so we got a live chat instead of a phone number 2 1/2 hours later they went into my reg edit and stop me from being able to open any new files had me turn off my computer, again they have no phone and then I was stuck ...
I will copy and paste my online talk from hell I had with them. Nightmare phone service customer service and screwups in billing must be reported from magicjack.. Chat InformationPlease wait for a site operator to respond. Chat InformationYou are now chatting with 'Regem' Regem: Hello, how may I ...
I bought a unit of magic jack last May after a few months (2-3 months) the unit eventually gave up and it was defective. So I chat with customer service. They told me they will replace the unit, and as long as I return the defective unit, they will NOT charge me. So i did as instructed and return ...
There is NO customer service at MagicJack. None. When you have a problem, and you WILL, you will have no help, because MagicJack has CLOSED their customer service department. Ain't no body there. You are just screwed. ...