Had a horrible experince trying to get an issue resolved with an order I placed on line. I spent almost an hour trying to get a damaged item replaced, which I thought I had, only to get an e-mail that my order was cancelled. And I'm still trying to find out why. Needless to say, I don't think I ...
I was promised by a Kohl's cashier that if I opened a charge account with them that day I would received a discount, and that I could pay off my balance using my Kohl's Gift Card by going up to Customer Service when the charge had been processed. I opened up the charge account and paid for my items ...
I've been a customer at Kohls ever since it came out. I haven't had any disappointments with Kohls yet until today. I have been looking for some trapper hats/beanie for my cold weather collection. I happened to see this really cute beanie on Kohls' website but this item is no longer available ...
My wife ordered over $200 worth of merchandise online from Kohls on 12/18, a week before Christmas 2009. She was promised the items would arrive before the holiday, and has an email to prove it. The items did not show. She called Kohl's customer service more than 5 times and was told they were on ...
I ordered Christmas gifts off of Kohls.com because many were online exclusives, meaning stores do not have them. I ordered by the cut off date of "guaranteed for Christmas delivery" and guess what? I received tracking today and my items will arrive 12/29. I called in to Kohls.com a few ...
I don't understand if it's typical exercise of Kohl’s, but I'll never go back to another. Around three weeks before, we went in to the Kohl’s in Cleveland. At that time, we were searching for some apparel for the young girl. After about five minutes to be inside, we began realizing that each ...