Hi All, I live in Irvine, CA. Any city that outsources their utility bills to ISTA should be embarrassed. ISTA has the worst customer service and also charges $3.50 fee to pay online!!! They have a website from the 80's. They also charge late fee of $5 if you do not send your payment about 3 days ...
About a year and a half ago our water & sewage bill started to climb, so we took precautions to watch our water usage (we live in a 2bed 2bath apartment and there are only two of us). When the bill topped $190 for a one month period I called exasperated asking what, if anything, we could do to ...
We live in a 2 bedroom 1 bath condo. We moved in April 2nd 2011 and we have been charged relatively the same amount each month. Which makes me wonder if we are being charged by meter or if it is controlled? We have been charged Admin Fee W/S (water/sewer) $4.00 Admin Fee Trash $0.25. Trash Service ...
When I moved into my apartment 3 years ago, I was told I would be required to pay for water, trash and sewage. The fee was $18.00 and I would pay it with my rent. After the first month, we were informed that we would be billed by a 3rd party and we would no longer pay the office directly. My first ...
I live in the Meridian West Apartments in Puyallup, Wa. Ista North America is the water, trash & sewer service for the apartment complex. I think it is highway robbery that they get away with these outrageous prices they charge. I pay about $110.00 a month for a small 2 bdrm apartment no matter ...
This company is charging every month a lot of monery for water service, last month they charged $55.41 this month the charges are $72.10, every time I complaint with them and the appartment office they always invented an excuses from $20.00 that we was paying 2 years ago gruadually they are ...