ICE.com claims that their shipping time to Hawaii is "7 to 14 business days". This is not true it takes well over three weeks with the discount shipping service they are using (FEDEX). The problem is that if you purchase something as a gift thinking it will arrive in time, it will not. ...
Wife tried to place an online order today using her credit card. Received a call telling her they needed to check credit rating. Keep in mind the purchase already went through on her credit card. They asked for her SS# and unfortunately she gave it to them. They checked credit rating and it was ...
This company took my money, confirmed my order, and waited until 3 days before Christmas to "apologize for such short notice but the item I ordered was no longer available". 3 days prior to Christmas! When I tried to get my money refunded I had to make 6 different phone calls and still ...
Ice.com shipped us a blue topaz ring overnight and we both loved it when we took it out of the box. About a week later, we noticed that the stone fell out of the setting. When we called, they were nice and told us to ship the ring back and they would replace it. Well... 3 months after I shipped ...