Don't think hiltonis "your best rates guaranteed" plan. I'm an HHonors VIP with countless Hilton evenings to my credit. However after I wrote to Customer Support worrying of the lower-rate provided on all travel company websites than about the Hilton website, they refused my state since I ...
Hilton Hotels has undergone an improvement in customer service. For a long time Hilton customer service was not that great. It seems that they are now trying to improve the customer service is getting better as they try and compete with other hotels. Hilton really is trying to be better at this. ...
There is no Honor in the Hilton Honors program. My wife is a Hilton Honors member, and as with most programs like this, Hilton runs these periodic telephone marketing campaigns that are aimed at generating business for their hotels. I received one of these calls, and although I would normally hang ...
We arrived 45 mins after the written check in time after a long drive, only to arrive @ the Hilton to discover our room wasnt going to be ready for an hour... We were sent away... Only to return i 1 hour &a half tired and sweaty... To be told our room still wasnt ready... We went & sat down ...
I'm a Platinum Recognizes associate and recently created many reservations via the sophisticated Purchase price on Hilton.com. They currently provide a return less $25.00 about the Progress Purchase Price in the event that you re-guide in the same period along with a reimbursement is likely to be ...
My family and I made a reservation for a weekend at the hotel for a soccer tourney for my daughter. The dates of the tourney were changed so we called the hotel to change our reservation. The hotel and corporate people told us that it is their policy to NOT change or refund reservations made ...