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Fresh Direct
Found 13 reviews / complaints

Fresh Direct
Screwed up my New Year's Eve

Fresh Direct never delivered my New Year's eve order for a party and never called to let me know they weren't coming. I waited, and they never showed up, I tried to contact them by phone (on hold for 1 hour) and emailed their customer service department to no avail. The prices are too high; the ...

Fresh Direct
Fresh direct orde

Here is the complaint I sent to Fresh Direct: I placed my first order with FreshDirect on Saturday, May 8. This resulted in TWO, identical pre-authorization holds on my checking account in the amount of $89.92. (I understand the pre-auth hold process. Please be clear - this is a DUPLICATE hold.) As ...