First Franklin, Home Loan Servicing
Very Insulting and hang-up the phone on borrowers. They do not want to assist borrowers with loan modification
I assist borrowers in financial distress with loan modification. I submitted this file with First Franklin (aka Home Loan Services) since mid August, but the file was finally assigned to a negotiator in November which is not the problem, but, once the file got assigned, they ordered a BPO which ...