Do not use them! Customer Service: F Knowledge: F Honesty: F It took over 3wks. To get my new glasses, not the 1 or 1 1/2 they promised. When I called to check if they were in after 3 weeks, they said yes. I went in and they were not there. The staffer picked up the phone and went into the back ...
This company is terrible!!! My husband bought glasses from them and they gave him the wrong prescription and then told him that his eyes would "get used to it." After a week, he went back and asked them to fix it and they refused and then told him they don't give refunds. Do NOT use this ...
In November I got an eye exam and frames for two glasses and lenses for three. One of the frame/lens combos is my primary pair of bifocals. I think the pricing was pretty good at the time although I did think it weird that the folks at the counter couldn't switch out the nose pads for a smaller ...
I went to the optical outlet in citrus mall 8025 citrus park towne center tampa. Fl. 33625 and the lady was rude she even throw my money on the floor just because im Hispanic I feel very embarrassing about this. His place should have better services with the public. Her name is brittney and shes ...
After two tries I have glasses that are totally wrong and if I put them on I feel like I will fall down. I was told by sarcastic help only interested in selling me more expensive products that I have eye problems. It's not true but if that's the case they shouldn't have sold me glasses at all. My ...
I am a customer to the Optical Outlet in Tyrone Mall. The service was excellent and I wish to commend Eva Plaza, the store manager, for going above and beyond with the problems assocoated with my prescription for glasses. Eva was respectful and yet fun to interact with during the time I was dealing ...