I was trying to follow up this morning on any information I could find on the status of a complaint filed with the California Attorney General's office against Explorer, when I ran across this site. Oh boy, do I wish I had read this before I bought a stove from these creeps! We had a gas stove, ...
I bought an Explorer range hood via their Ebay site for $399. We had problems with it from day one. After some back and forth, they agreed to pay for repairs. They gave me the name of a local repair company who came out and verified that the hood wasn't working. The repair company ordered the ...
I bought $4700 worth of appliances last November from this company. Fortunately they delivered most of it in December. Two items did not ship.By February I told them to forget it and just refund my $267, a small amount compared to my original order. I have gotten one excuse after another: can't ...
I purchased an Italian Condo Studio Package NIGHTMARE. My fridge does not work. I've called three times and sent multiple emails. They don't answer their phones and they won't return mine My over the range microwave was sent without the over the range mounting bracket (standard to be included). ...
On advice of my lawyer, I started looking into the reputation of Explorer Appliance and came across usacomplaints.com's list of complaints regarding the company. Unfortunately, this occurred after I have already endured months of unreturned emails, calls, run arounds from this company. I purchased ...
I purchased a stove/range that I drove 2 1/2 hours to pick up and 2 1/2 hours back. After the contractor finishing connecting the stove (he builded the cabinets around it), we discovered that the ignition switch didn't work. You can light the burners with a match but there's no way to fix the oven. ...