Like many others, I too placed an order for Christmas and was told of the delay due to the Holiday season. The promise was also that it would be 2-3 weeks after placing the order. I have been in e-mail contact with them, allegedly via a person named "Gordon" who has assured me that he ...
We purchased the complete DVD Set of Bonanza for Christmas 2012. Was told it was too late to receive for Christmas. But would take 2-3 weeks for delivery. After 4 weeks i contacted them. They stated they reshipped. We are now 2 weeks past that reshipment and i emailed again 2 days ago and they said ...
Here are the e-mails that I have received. Hello Marsha, I just spoke with our customs broker. They have cleared your package and it is now with your local carrier. It should arrive within a 3-5 working days. It will arrive with the postal system (USPS). We were billed nearly $18 for taxes & ...
Like everyone else, we purchased a box set of DVDs before Christmas and our credit card was immediately charged under the name of XEO VENT. Five weeks later we contacted them because we had received nothing and initially Gordon Kennedy said that they would track the package and we would know within ...
I ordered complete set of Dark Shadows TV series for $140 and was told it was shipped out on Jan. 3rd I think. Never have recieved it and was given a generic answer when I contacted them. They said they would track it and if not found would refund my money or reship my order. Haven't heard back ...
Ordered a DVD set of Spencer for Hire for my husband for Christmas on 12/12. To date (2/5) I have yet to receive the same. I have sent several emails - they have responded to most except my last two. They promised me they were sending it out to me again on 1/31 and that it should take about 6 to 10 ...