I have used Dell in the past for personal use and my company set up a Dell Preffered account to buy new techonology. With that said I will NEVER use them again. I would rather pull out my teeth than deal with any of their customer service agents. As the technology buyer of my company I will be ...
Despite contacting Dell to inform them that the final payment on my computer would be late, they charged $786.77 in interest and late fees when the balance owed was only $507.42. I have offered repeatedly in writing to DFS and now to their collection agency, Encore, to pay the balance of $507.42, ...
I opened a Dell Financial Preferred Account in 2006 to pay for a camera. While I could not afford to pay them off, I made regular monthly installments of $100. Oh yes, they have made a LOT of money out of me. Does that make me a preferred customer worthy of excellent service? Does it hell. ...
I am being charged an outrageous interest rate of 30% apr. When I signed up for the "Dell prefered account" the ripp-off interest rate was never disclosed. I have request a lower interest rate from DFS and was told by their reps that my interest rate would be reduced down to a normal ...
I fought with Dell Financial Services for over a year about an extended service contract that I supposedly ordered. I had paid off my account — in fact had overpaid and received a refund check — when a few months later I started getting letters and phone calls about late payments and finance ...
I put up car money utilizing the standard choices on DFS site. Large mistake! They make use of a 3rd party to "gather" the cash which protects the cost to reach 2 or 3 days later. If you put up your cost about the deadline that's the standard, hold on to get a trip with Jesse James! ...