I added a new channel from cox and cancelled our subscrition for STARZ. The next day my husband said that he was unable to watch the NBA league pass. So, he called Cox, and cox reinstalled it for him without letting him know that it was $180... (their telephone communications are recorded). So to ...
Nov. 2010 Cox Communications salesman sold me a package for a certain dollar figure. As soon as the installer left, an e-mail sent me a bill about triple the promised amount. I stopped the Internet service but kept the TV cable connection. Now Cox has threatened to cut my TV off if I don't pay them ...
Cox communications recently rolled out their new wireless telephone service in my area. I was quoted a price by 2 different Cox employees as to what my monthly charge would be. One on the phone, the other in their store. The salesman assured me the rate of $149.99 is what I would be getting. 2 days ...
COX Communications is attempting to collect money from me for equipment that was returned to their COX Store in December, less than a week after I closed my account with them. I received a receipt for the returned equipment from the COX Store employee. I paid all service charges to COX on the final ...
I was quoted a price of $149.99 per month for my mobile through Cox, by 2 different Cox employees. Now, 2 days after my 30 day grace period, I am told it is actually $169.99. I have spent 3 hours on the phone with 5 different reps and still no one will honor the original price. One employee even ...
Worst cable company. I've lived in different parts of the country and in my experience this is probably the worst cable company in the nation. The Cleveland Ohio customer service staff is very rude, especially Sara. They know they are your only choice in certain areas and could care less about ...