Reliability of Comcast service (both Internet and TV) leaves a lot to be desired. Also, it appears that Comcast has an antiquated system for determining outages, reporting on outages, and fixing the outages. For example, on August 9, Comcast (both Internet and TV) was going down and coming back up ...
Comcast cut off my internet services and removed on demand from my cable. When I called they replied that I had overdue charges from porn ordered thru the on demand. I have never ordered any type of movie. There are wires hanging around and on the ground near their service boxes, which have ...
Comcast installed high speed internet access 12/30. To date, 2/04, the service has worked intermittently for 1 week. When I contacted Comcast, they sent a technician who was barely able to form an intelligent sentence and after being unable to resolve the issue after 2 hours, simply drove off ...
A week and a half ago I ordered triple play from Comcast, giving them my cable TV, internet, and phone business. I told the person on the phone I wanted to have the installation on Friday June 22nd from 12-4. When I arrived home on Friday I noticed a letter from Comcast stating that they were ...
I don't understand how services including telephone can be turned off three days after I made a payment in cash. I paid on 1/12/07 then services were shut off on 1/16/07!! Customer Service said there wasn't anything they could do about my telephone and it would be turned on in 24 to 48 hours and ...
I've had Comcast to get a small over annually. They arrived door-to-door through the area late summer 2005. After 4 appointments to my house I ultimately registered for wire, telephone and web together. They looked type and guaranteed a great deal. The moment the support was connected, the kindness ...