I thought I cancelled my account weeks ago, but just recieved a new video with a bill. I have been on the phone for hours and have gotten in touch with no one! Even their new accounts dept has no idea how to get ahold of anyone in customer service other than the elusive 800-262#. Also the other ...
My horror story dealing with Columbia House began this morning when I discovered they had charged my bank account for a DVD that I never received. I never received any paperwork in the mail, or any emails asking me to accept or decline a DVD. They PRECHARGED my account w/o authorization and no DVD! ...
Columbia House reported me to SKO Brenner American stating that I owe $123.82. The last time I received something from Columbia House I was informed that I owed under $20 for shipping and handling. Columbia House sends customers monthly featured CDs or tapes that they do not request and charged the ...
I became a member of the online Columbia House site because I could pay online for movies. After honoring my credit card for several requests the company -without an explanation - proceeded to cancel the possibility of its being used, much to the chagrin of both myself and my bank. They then tried ...
I signed up AGAIN for Columbia House DVD club. I knew better because of multiple billing problems I have experienced in the past, but I did it anyway. My first experiences were the automatic shipments. I was responding online to them years ago when they first started the internet reply service. I ...
Around Christmas 2004 Columbia House said that I ordered and sent me DVD off my "wish list" and debited over $200 from my credit card. I called Columbia House as soon as I saw these debits and they tried to tell me that I did over them, but said that I must have done it by mail in. I ...