So I called into Colonial to receive a quote, the representative answered my questions and was real knowledgeable. After a standard 30 day waiting period my washer stopped working. (Just my luck) I called the claims department and they assigned a contractor and emailed me their information. I ...
I first want to start that I love there 24/7 line to call when I really need, which is sometimes late in the evening and I get to speak to a live person. They were great about finding a service to fix my water heater. The next morning a technician came out and he was very personable and fix the ...
No matter what day or time we call, we are answered by a live agent who sincerely wants to help us! Polite, professional and organized, the people at Colonial take care of our needs immediately. We have been with the company for many, many years and highly recommend them to our friends and ...
I have had a few different home warranties and this company is one of the better companies with legitimate service. Their customer service is top notch. I always get to talk to someone when I call and they are very friendly. They also send out quality people to do the job that I actually trust to ...
I switched to Colonial Home Warranty after being with another company for several years. With that company, I felt like I was being given the third degree when I called for service, as if they were looking for loopholes so they would not have to pay. So when their rates went up, I decided to try ...
I called to get help with my washing machine and it took several calls to get a repairman to the house. The contractors they work with are none responsive. We had to call 3 time and received 3 different contractors who in the end didn't show up. We ended up finding our own technician. Once we ...