I first contacted Chase in Dec. 2008 for a home modification loan. I sent in all the info including hardship letter. I never heard back from anyone. Yesterday, I contacted Jennifer, a "specialist" in trial modification. She told me that Chase Bank never had an obligation to help people in ...
I won't go into all the details of the loan mod "process" I have been subjected to over the past year; however, I need to vent on this last issue. I received a voice message from Chase/Jannelle D. Tyus, after a year of resending paperwork and mis calculations on their part. She, Jannelle, ...
How many times do I have to submit my packet before anything is done? Are you just going to foreclose on my home? ...
I applied for loan modification in April and they turned me down in March for stupid reason "account recently reinstated". What is this reason, my account was never suspended, how it can be re-instated. They are cheating OBAMA and not approving modification. ...
The Acct mgr CARLA GARCIA within the Irving, Tx department named me and we spoke a couple of seconds before she began interrupting me and speaking over me, I required a boss. She extended her rude conduct toward me and after I'd required her boss for that 3rd period, she created an awful remark and ...
My mortgage was an ARM and I was told to call Chase and arrange for it to be changed to a Fixed rate. The whole process started in March 08. In May 08 I began a kitchen remodel project and it went overbugdet and I fell behind in my payments. I called Chase at least once a week to see if they could ...