Since I can't be bothered explaining the situation all over again, here's the chat I had with them (I have removed private information): You have been connected to TTD Shelah. TTD Shelah: Thank you for contacting Charter Communications. This is Shelah. How may I assist you today? Mayan Orgel: Hi, ...
Today was one of the many times I had to call Charter cable for many many problems. This even was due to a bill that was 10 dollars higher than quoted. The representative was not trained on how to view the billing and continued to speak over me. When requesting a supervisor I was placed on hold for ...
If you have charter, you have email, and ur email page will ALWAYS have scam ads. It is almost always for either the scam tooth "whitening" non free trials, or google fast cash scam kits. Please, everyone, email charter and ask them to please stop placing scam ads everywhere. We pay for ...
Cu9stomer service is a JOKE! I spent 1 hour on the phone and could not get a person or supervisor to solve the problem. Finally I got a male who was not allowed to call me back or give me a contact phone # or extension. He understood the problem and them asked me to give him a minute. I got 3 beeps ...
Charter has been engaged in fraudulent sales practices in our area for quite some time. Nothing is ever done about it. The sales person contacts you in person at home, cold canvass, he wasn't requested. He tells you he will give you a year of charter telephone for a price equal to or less than your ...
I've been trying to get Internet access at my new apartment, and apparently, the only company that provides cable Internet in Pasadena is Charter. I've had excellent experiences with their sales representatives, who were very helpful and kind. However, in the last two days, I've had two ...