I was referred to this company from their "sister company", BAD DECISION on my part. Owner of the company came out to bid job, he gave a professional presentation, and that's all the professionalism that existed. I knew the bid I received was high but I figured if I pay top dollar I was ...
I contracted Certapro to paint, and stain my house and deck March 15th. It is now June 8th and my house is still not finished. The weather was never an issue it was the service. One or two painters showed up for a couple of hours to powerwash my house. They did not know what to use to brighten the ...
I am a professional painter with 4o years experience. I have served five different Certapro franchises. I cant say if I know of one owner that has painting experience before obtaining a franchise. Most of my experiences have been good. However two went under and I was the last man out. One was ...
After scheduling an appointment 2 weeks ago, I get a phone call that they were running about an hour behind. An hour later I call the company and finally get a snotty call back that there is nothing that they can do and they will get there in the next hour or so-so what was their response. ...
We used the Needham branch of Certa Pro. They did a job with the painting itself, but the representative was very uncommunicative. I had to call to ask when to expect the workers, and then they did not come when he said they would. He also did not tell me that they needed an electrical outlet ...
I feel stupid for not doing more research. Got very detailed, thorough, and professional proposal from franchise owner in March. They (crew of strangers we could not communicate with) showed up out of the blue to wash. "Prepped", "patched" and "primed" all in one day - ...