Carbonite is advertised as always being able to back everything up. Twice before, it worked fine. But this last time, it did not—and Techs weren't concerned. All of my Outlook files, folders, emails, contacts, calendar, tasks, were lost. I have a business and those files were my brains, my memory, ...
I had a Carbonite account that worked fine. I had an email from Carbonite support sent in March confirming I had a valid account until 11/2. After reinstalling the software, my account "disappeared". Carbonite said the wasn't valid despite THEIR support person saying it was valid through ...
Customer service is awful. Very disappointing. No more listening to the guys on the radio. Waited a long time for customer service via chat. Once I was number one in the cue, and after waiting a long time, I was told that no one was available. What a joke. My service expires next month - will not ...
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I bought CARBONITE online back-up support for $99.00. After numerous hours online using their technology repetition and numerous emails the merchandise may nevertheless not function correctly. After I asked to get a reimbursement I acquired an extended email informing me to see their reimbursement ...
Carbonite Online-Backup promotes, "Pc customers shouldn't need to consider copy or selecting which files are essential enough to become preserved" and so I selected them to back-up my organization documents. Everything appeared to function easily till I inadvertently removed some ...