Booked a Studio Apartment online, when we arrived the room turned out to be a small dirty room did not look like any of the description or photographs that was shown on the web site, we did not stay and we reported it to Booking.com who were not very helpful. ...
Have made reservation for in-suite roomin hotel in Cambridge, UK (Ashtree Guesthouse). Gave debit card information to Booking.com. Received conformation. When arrived ihotel did not have hotel room with working shower. I did not agree to stay in that room. Had to find another hotel, more expensive ...
I had read the 'about us' regarding Booking.com where they clearly state that they charge no cancellation fees. I have to cancel a hotel booking for April, plenty of time. ...
My complaint is because bookings.com works with a hotel by the name of Bungalowpark Domaine de Chodes in Belgium, which apart from being of awful quality, also rips off their customers.in the confirmation they sent me they said that the credit card was only for reservation, and that they wouldn't ...