Best Buy/Geek Squad
Found 5 reviews / complaints

Best Buy/Geek Squad
Appliance Warranty Can Be Voided Without Store Delivery and Installation

Construction & Repair Tntj 0

Warning! Be careful when purchasing an appliance from Best Buy and the extended warranty. The warranty is actually serviced by Geek Squad (completely different company) who will try to NOT honor the service warranty. The Geek Squad policy states "Appliances: In addition to the coverages for ...

Best Buy/Geek Squad
Charged $129.99 for Five Minute Home Visit and No Repair

Electronics and household app. shawne53 0

On Feb. 5, Geek Squad, an affiliate of Best Buy, came to my home. I was having trouble with my PC and told them what was going on before I set up an appointment. When Geek Squad arrived, the tech went into my office, turned on my computer, said "you need a new computer" and wrote me up a ...

Best Buy/Geek Squad
Mac Specialist Visit Left Email and Software Broken, Delays Followed

Internet & Web Dr. john1 0

1. At the end of March, my iMac G5 crashed. I called Geek Squad on or about March 31 to get help. I was told the first available slot for a Mac specialist was at the end of the week. I then called back and asked for 911 service. I was told after two days that they couldn't do it so I kept the ...

Best Buy/Geek Squad
Told Processor Was Bad but Windows Repair Fixed It Myself

Electronics and household app. Francesca5 0

Beware of Geek Squad and Best Buy from my experience in the last two days they are more into selling computers than fixing them! I was made to bring my computer there by Time Warner due to an error that one of their techs caused in my computer my windows would not load up properly. Although I could ...

Best Buy/Geek Squad
iPod Warranty Repairs Failed Three Times, Device Dropped and Scratched

Electronics and household app. Harry105 0

I bought my ipod 30 GB photo basic in June. I also bought the 3 year warranty which is a ripoff because if you come back in the first year they blame apple and say its apple's warranty. So basically I was sold a 3 year warranty at the price of 2 years. At the time, there was no geek squad. In ...

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Best Buy/Geek SquadFound 5 reviews / complaints

Best Buy/Geek Squad Appliance Warranty Can Be Voided Without Store Delivery and Installation

Best Buy/Geek Squad Charged $129.99 for Five Minute Home Visit and No Repair

Best Buy/Geek Squad Mac Specialist Visit Left Email and Software Broken, Delays Followed

Best Buy/Geek Squad Told Processor Was Bad but Windows Repair Fixed It Myself