Horrible customer support. I was previously a faithful Strawberry client and looked there often. Had a LUXE card meaning free delivery. Their online website is just a noble pain—very hard to place an order through. Each year for the birthday, they properly deliver you card for $25 or even more ...
I was contacted by a collection agency which was shocking because I have exceptional credit. I was told that two years ago I had taken out a charge card with Banana Republic. This was news to me. I did not recall doing so, had never seen a charge card or bill. I called customer service and was told ...
3 months before I obtained a phone from the variety company declaring that I defaulted on the charge card with Banana Republic for $257.00. They stated that I got out this charge card many years back. When I had never obtained any type of statement I had been surprised and questioned why no ...
This all started with a sales person offering a 10% savings on my purchase. My questions about the card having any membership fees and cancellation fees were met with an emphatic 'no' and I was assured it was easy. I was going to be living abroad in a few weeks and wanted to save some money on tax ...
This all started with a sales person offering a 10% savings on my purchase. My questions about the card having any membership fees and cancellation fees were met with an emphatic "no" and I was assured it was easy. I was going to be living abroad in a few weeks and wanted to save some ...
Banana Republic has ignored our address change request for several months despite repeated requests. I know they have our address because I have verified it by phone. We have not received any invoice from them via mail for several months. I have written two letters of complaint and have received NO ...