My complaint is almost a carbon copy of everyone elses. We ordered our computer from Auto Computer Exchange for our vehicle in August. They were very prompt sending one out (that was the only good thing). The computer was defective as were the three others they sent out. They requested our orignal ...
I tried talking to manager a second time for a refund, but was told they didn't have any. The person on the phone was rude, and I told them I talk to a manager name MIKE NELSON the first time part didnt work. The man on the phone told me my repair shop didn't know what they were doing. The company ...
Purchased Dodge Ram Van PCM Nov with a lifetime warranty. Mid Aug mechanic said unit bad. Called them and with only the code "no bus" the man said something like: sounds like you have a network problem. Shipped to them with all the orig receipts their forms etc UPS on a Thur one day ship ...
In mid July my SUV's PCM (computer) died. So I looked around and ordered one from Auto Computer Exchange. Big mistake. The first item they sent me functioned for a short while (about 2 days) and then started having the same problems that my original computer had... While I was on vacation with my ...
We tried to use this company to get a ECM for one of our customers. The first order we made they claimed never went through, then the second one we made they claimed the credit card was declined when our bank clearly showed the money was taken out. When you call them they give you the run around ...
Trying to work with this company is dificult. I recieved my auto computer two months after my initial order. It was nearly impossible between the waiting period to get information. Staff was rude, argumentative and seem to use no people skills. When the part did arrive it was the wrong part. I ...