Do not bundle with AT&T. It is time consuming and frustrating. There is too much confusion among the various departments when you bundle your products. With me, they overcharged me at least 168 dollars because they overlooked a bill I had already paid for my cellphones before I bundled my ...
My elderly parents have gotten a "bundle" of services with AT&T—home phone, internet, and U-verse TV. They signed a year's contract for these services at the end of May. When it was installed, no one took the time to explain anything to them about these services—when the installer ...
I have been a loyal AT&T customer since August 8,1995. On January 6, I upgraded my service from a basic plan to a plan that included data, voice, messaging and rollover minutes. I seldom used these features, but when I was in need of them I received poor service. Frequent dropped calls, no ...
I signed up for AT&T DSL service via their website on 05/31 during the order process I selected self installation and that I already had an existing AT&T compatible DSL modem. My online order clearly states that there would be no equipment fee or installation fee. On 06/02 an AT&T ...
I called Tech-support today because I was un able to connect to the internet (which happens about 1 time each month, a regular basis). After we did many things and I finally got my internet back, he started to sell me something called "Connect-Tech" which is just $15- and they are ...
I had a nightmarish experience with one of the Manila based call center of AT&T. All I wanted was a little assistance regarding the coverage issues in my area and I get hours of waiting, extremely difficult to understand Reps on phone and no resolution at the end of nearly an hour’s ordeal. Did ...