When I initially called AT&T in early February I spoke to a "customer service" representative. I told her that I was interested in DSL service. She asked me if I had AT&T telephone service, I said that "no" I had a cheaper service that I was content with. She then told ...
On July 14, sign up for Elite DSL service from AT&T that was easy right, online no problem. Got my day for activation for the 28th of the same month, still cool. Monday the 28th arrived and connected everything fine, one user play online games, download patches all good. Day after my sons ...
I added one cell phone to my bundled package of home phone, internet access, satellite TV, and cell phones. When ATT added the extra cell phone, they unbundled the mobile service and cannot seem to bundle it back again. I was on the phone with ATT for 90 minutes, talked to five people, was ...
I called AT&T to complain about a charge on my bill for enhanced services from Solo Communications which I had not ordered. Before they would even discuss the situation, I had to answer several security questions so they would access my account. When they would finally listen to my complaint, ...
I have been a business customer of AT I called them to find out what they are doing about the non disclosed charges. After explaining the situation to new customer service representative and waiting for over 35 minutes, the supervisor came on the line. She was rude and not sympathetic nor ...
Ever since i switched my phone service with att to vonage i kept the high speed internet with att but it seems ever since i have done that my internet service has been acting up when i call customer service i cannot understand anything the rep say because nine times out of ten there in india or ...