We waited for month to get the chest. They gave broken chest after this wait. We opened the top of box and its broken. They asked to rerun back to warehouse and wait 3 more week and come back to pick up. I had a credit from them from previous damage delivery and used for this purchase. I can't wait ...
I have just one question. Why does Ashley Furniture claim they're #1? I have a complaint about two pieces of furniture that I have purchased from the Ashley Furniture Store on Bunsen Parkway in Louisville, KY. My first complaint is a on a herringbone/sage sofa (Item #6811238) which I bought in ...
Bought my first house a few months ago. Needed some new furniture, including a bed. The day after Thanksgiving, I woke up early (6 A.M.) to make it to the Ashley Furniture early-bird sale. Purchased more than $2,000 worth of merchandise, including the bed. Several weeks ago, the furniture was ...
I purchased an Italian leather sofa & love seat from Ashley in November. I have a three year factory warranty and then a five year store warranty kicks in after that. The color is wearing off on many areas of the sofa. I called Ashley and they gave me a hard time, finally they said they would ...
I have been in a 12 week nightmare. At the beginning of August, I purchased a dining room suite (table, 6 chairs, buffet and hutch). I was told that delivery would be 3-8 weeks. At the time, I was fine with that as Thanksgiving was almost 2 months from the worst-case scenario. At the 5 week mark, I ...