A few months ago my regular internet carrier service was running out so I decided to use a "free trial" with AOL just to see what it was like. We have two computers so I let the children set the AOl up on their computer because they use the instant messenger all the time. I checked the ...
I noticed About $400.00 missing from my bank account. I went to the bank and found AOL had removed money from my bank account without reason or authorization. I called their company repeatedly and spoke with 25 or 30 reps of different nature and attitude. I was very angry. Chrstmastime 2001 and I ...
On March 18 by mother passed away. I called on the 19 to have the account closed. The person was very rude and told me that she had service till April 16. That in order to cancel the account I would be sent some papers to fill out. I recieved the paper and all it said was I had to send in a death ...
I used AOL for a 45-day trial period and cancelled a few days before the membership was over in Jan. On 30 March I checked my checking account and I had a charge of $28.90 from AOL. I called AOL and spoke to Teddy Ellis, he claimed my fax did not receive enough information and it was not processed. ...
My mother, who lives with me and my family, signed up for a free trial of AOL for her personal computer. When signing up for the free trial, she was never asked for a credit card number or a bank account number. After 2 weeks she cancelled the service, or thought she did because the customer care ...
America Online Corp Office 2/03/03 Dulles Virginia 703-265-1000/fax 703-265-1101 To Billing Manager CC: to CEO Re: Gross over charge I am already sick of fighting your people about this matter. If you are not the one person that can correct this problem pass this on to someone that can. Back in ...