My husband & are transferred planes in Miami on Father's Day. After a two hour delay, we were informed that the plane "shrunk" and our boarding passes were cancelled. We rented a car and drove 6 hrs. Home. I then asked for a refund for the plane flight, rental car, and gas. I was told ...
When I was standing in the airport waiting for our bags to arrive I had that feeling where I just KNEW my bags were not coming. But I thnk everyone worries like that sometimes so I waited and watied and waited. And waited some more. Sure enough my bags never arrived. I was so mad and had all of my ...
Anyone have any good or bad customer service stories about American Airlines that they can share with me. If so, please submit. Thanks ...
During a direct flight between Des Moines and LaGuardia, half of my luggage was lost. After numerous phone calls to AA's customer service line, we located the items at O'Hare and had them forwarded to LaGuardia where they arrived Sunday afternoon. I was traveling to compete in a dog show which ...
Sat on the runway for 3 1/2 hours before leaving for a flight this weekend. They say it was on account of weather, but were they seriously unable to tell us that BEFORE boarding the hot, stuffy plane only to sit there that long? They tried hard to acommodate by playing You, Me & Dupress ...
American AirlinesThe Undependable AirlineConsumer beware... If ever traveling think twice about using American Airlines. American Airlines' dependability is worthless. Two weeks ago, I traveled with this Airline Chicago to Miami and had a connecting flight with them as well. Not only did we sit on ...