When I was standing in the airport waiting for our bags to arrive I had that feeling where I just KNEW my bags were not coming. But I think everyone worries like that sometimes so I waited and waited and waited. And waited some more. Sure enough my bags never arrived. I was so mad and had all of my ...
During a direct flight between Des Moines and LaGuardia, half of my luggage was lost. After numerous phone calls to AA's customer service line, we located the items at O'Hare and had them forwarded to LaGuardia where they arrived Sunday afternoon. I was traveling to compete in a dog show which ...
Sat on the runway for 3 1/2 hours before leaving for a flight this weekend. They say it was on account of weather, but were they seriously unable to tell us that BEFORE boarding the hot, stuffy plane only to sit there that long? They tried hard to accommodate by playing You, Me & Dupress ...
American Airlines The Undependable Airline Consumer beware... If ever traveling think twice about using American Airlines. American Airlines' dependability is worthless. Two weeks ago, I traveled with this Airline Chicago to Miami and had a connecting flight with them as well. Not only did we sit ...
I am writing this letter regarding a service I received from American Airlines. On June 1, we traveled on AA flight 952 with service from Guayaquil to Miami, then connecting to SFO on flight 770. Upon arrival into the Miami airport, we went to the baggage claim area, to claim our luggage for ...
Dear Sir or Madam: Attached please see my original complaints against American Airlines regarding flights from JFK to PUJ on 1/14/07 and on the return of 1/19/07. I believe you will find the attached letters to be self-explanatory, however, should you ahve any questions, please do not hesitate to ...