I cancelled my AOL account in November (during a free trial) because I received an e-mail indicating that my account information was being used by someone else. I sent them a letter and also called to cancel. In February, I received a bill in the mail. AOL is telling me that my account is past due ...
I had AOL dial-up service for about a year. Their rates went up several times and they didn't bother to tell me, just deducted it from my checking account. Okay, whatever, I can live with that. As time passed, I decided we'd like to have AOL Broadband, so I got the DSL modem. After hours of talking ...
On December 26 I called AOL about a problem with my account and during that conversation I found out that when my account was set up another account was created and that I have been charged $28.90 a month since December 21 for an account that I didn't know about and that I never used. I received a ...
When they send you those free updates, watch that you don't start a new account. I had no idea I was doing so over a year and a half ago. They have been charging me for two accounts the whole time!!! Now, no one has replied to my letters. One phone rep was kind enough to give me two free months! ...
I recently terminated my AOl account due to the fact that I had gotten a transaction on my bank account in the amount of $147.60. This all started several months ago. I signed up to AOL as a secondary ISP to my cable modem service, because from time to time it doesn't work. So, I ran to my nearest ...
In August I moved to an area for which AOL did not have an access number I could dial without long distance charges. I signed up with a local ISP and called AOL to cancel. In October AOL made an unauthorized debit to my bank account. Since that time I have been given the biggest run-around I have ...