My computer was down for two months. I have had AOL for about 1 year and a half. We got a new computer and I loaded the AOL disk onto my new computer. They had asked me to update my billing info so I gave them my checkcard number from a bank account that I had opened about a month ago. I was ...
I ordered the aol dsl in novemember after careful thought i email aol, told them to cancel my order. They responded with, it has already been shipped. I said i was returning it. When i received the dsl modem, i called aol to find out how to return this modem. I was told i had a free month so just ...
Deep in the fine print, the AOL contact agreement states they can only offer refunds of 90 days of your account if a complaint/notice has been made to them on said account. What happened to me was that I cancelled my membership to AOL in 01/01 but was continually charged a montly fee.in December ...
I cancelled my AOL account in November (during a free trial) because I received an e-mail indicating that my account information was being used by someone else. I sent them a letter and also called to cancel. In February, I received a bill in the mail. AOL is telling me that my account is past due ...
I had AOL dial-up service for about a year. Their rates went up several times and they didn't bother to tell me, just deducted it from my checking account. Okay, whatever, I can live with that. As time passed, I decided we'd like to have AOL Broadband, so I got the DSL modem. After hours of talking ...
On December 26 I called AOL about a problem with my account and during that conversation I found out that when my account was set up another account was created and that I have been charged $28.90 a month since December 21 for an account that I didn't know about and that I never used. I received a ...