Ameican Airlines
Does Not Care About Customers Cancelled Flight, Rude Service, Defensive
Below is a letter I mailed to Gerald Arpey, The President Brian (my spouse); Courtney (our daughter); Amanda (our daughter); Jessica (our daughter); Jesse (my brother-in-law); Barbara (my mother-in-law); were supposed to fly out of O'Hare Sunday 05/11/08 at 3:40 P.M. When we arrived at the airport ...