For the last 5 - 6 weeks now we have had a Support ticket in through the Tech dept. Which has not been resolved. We have NO DATA at home. This has been a problem now for about 9 months. The real kicker My son who lives right behind us has had the same issues and Alltel TOLD him that they Sold the ...
I have been a customer of Alltel Wireless beginning in late 2000 under the Cellular One Co, which was taken over by Alltel. They have now been taken over by Verizon. Through my entire history with the company, I have never been late with a payment as it was set up from the beginning as an auto pay ...
Bought a pre paid phone at Allter. I Asked the girl 6 times if it would work in a certain area, she said yes, no problem. Next week i went back to her (them) and said the phone never worked in that area. She said the phone didnt have a guarantee, because it was a prepaid phone, (1 st lie) has a 15 ...
Our (wife and I) annual wireless contract recently expired with Alltel. Because we are on fixed income and because our monthly usage is so low we decided to not renew the annual contract and purchase a pre paid plan from Alltel. We chose Alltel because it's coverage map was impressive as compared ...
Billing practices a Alltel are unbeliveable! I went to use my service and was transfered to Alltel's voice mail and requied to talk to a billing person and informed that my current monthly billing was due... I had not recived the current months' billing, it was not due till the 20th of the month, ...
My account with Alltel includes two cell phones, DSL and residential local and long distance service. Monthly statements are consistently incorrect, requiring 30 minutes to an hour with Customer Service trying to get it corrected. Recently when my Nokia 5185i went out (purchased in Nov. 01) they ...