We live in Pennsylvania where there are not strong winds. The clips that were drilled into the side of our hot tub blew off from the wind. We can no longer keep the cover on without the clips. When I contacted the coustomer support for replacement clips I was informed I had to purchase them. The ...
I ordered a spa cover with a lifter and thermal blanket from Affordable Spa Covers in June. After 2 months the thermal blanket stopped floating and the "bubble" on the blanket deflated. The price of the spa included the aforementioned items and their warranty is "bumper to ...
Our Affordable Spa cover clips did not hold up to the wind. The clips broke right off the side of our spa. When I contacted Affordable Spa Covers to replace them, they refused and stated I had to purchase them. Bad coustomer services as well!! ...
I have had a terrible experience with AFFORDABLE SPA COVERS. I placed and paid for my order on Sunday 12/19, it was processed 12/20. Despite the claim on their web-site that they ship in 48 hours my cover did not ship until January 14th. This was after calling them or requesting assistance through ...
I’m extremely impressed with the quality and service from AFFORDABLE SPA COVERS (ASC). I purchased the 4” to 2” tapered cover with 1.5 pound foam. When I received my first cover from ASC it had minor damage from Estes (the shipping company). I was told if your cover gets damaged during shipping not ...
Ordering on the Internet can sometimes be an aggravating experience. Most of the time, it is either non performing sellers, who once the order & money is received, seem to disappear OR buyers who do not follow the seller's instruction and therefore become dissatisfied with the seller's ...