Aetna Life Insurance Co. - Aetna Global Benefits
Failure to reimburse claims, 6 month delays on claims, incompetence, refusal to send documentation on reimbursed claims
I have been screwed by Aetna four different ways: #1 Several claims were reimbursed at a rate of only 50% instead of 80% as specified in the policy. No explanation was given and Aetna refused to reimburse the proper amount. #2 Aetna routinely delayed the claims they actually payed by three to nine ...