Orbitz.com / Orbitz Travel Services
Misled And Mistreated
I booked a cabana at MGM hotel in Las Vegas through Orbitz. Upon arrival, I was sent to a standard room on the 15th floor. I advised MGM management that I purchased a cabana through Orbitz. MGM's records showed that Orbitz booked me the standard room. I called Orbitz customer service. I was told ...