I ordered a fender eliminator for my 2008 R1 from 1tail.com and they sent me the package withing 4 days. I was pleased to have my new fender eliminator so quickly until i opened the package and realize they had sent me frame sliders. I had to wait until Monday to call their customer service in ...
1tail.com Claims 100% satisfaction - call them to place an order for handlebar risers. Talked to one of their customer service representatives to make sure I was ordering the right thing. Turns out it did not fit my bike. Called them they allowed me to return it and they sent me a new set - new set ...
1tail.com said they had a stator for my 1988 VT800C. I received a single e-mail from them, which stated I'd receive my part in 7 - 10 business days. Fourteen days later I call to find out where my part is... Devin Vannurden, their Merchandising Manager, tells me that they'd sent me an e-mail ...
Order an undertail piece for my bike. First they tell me that shipping is free, total is $243 over the phone. Then I get the invoice and they charge $47 to ship to Canada, now the bill is $299. When I check visa and they bill me $311. These guys have no clue what they are doing. I email them for ...
Communication has thus far been diabolical, not one reply to a dozen e-mails! Incorrect Tracking Numbers, Don't try phoning you will be cut off after waiting 45 mins. Still trying to resolve but not looking hopeful. ...
Www.1Tail. ComSubject: False Advertising / Bad Product/Bad ServiceHugger: They advertised a Hugger for Yamaha that not only they do not carry, but tell you on the phone that they do (!) and when the merchandise arrived and (of course) it is not the same one as order, to top ii all, they'll charge ...