I ordered a fender eliminator for my 2008 R1 from 1tail.com and they sent me the package withing 4 days. I was pleased to have my new fender eliminator so quickly until i opened the package and realize they had sent me frame sliders. I had to wait until Monday to call their customer service in ...
Purchase an undertail item for my bicycle. First they tell me that delivery is free, complete is $243 within the telephone. Then I obtain the bill plus they cost $47 to ship to Europe, today the statement is $299. After I examine credit plus they bill me $311. These men have no idea what they're ...
1tail.com Claims 100% satisfaction - call them to place an order for handlebar risers. Talked to one of their customer service representatives to make sure I was ordering the right thing. Turns out it did not fit my bike. Called them they allowed me to return it and they sent me a new set - new set ...
1tail.com said they had a stator for my 1988 VT800C. I received a single e-mail from them, which stated I'd receive my part in 7 - 10 business days. Fourteen days later I call to find out where my part is... Devin Vannurden, their Merchandising Manager, tells me that they'd sent me an e-mail ...
Order an undertail piece for my bike. First they tell me that shipping is free, total is $243 over the phone. Then I get the invoice and they charge $47 to ship to Canada, now the bill is $299. When I check visa and they bill me $311. These guys have no clue what they are doing. I email them for ...
Communication has thus far been diabolical, not one reply to a dozen e-mails! Incorrect Tracking Numbers, Don't try phoning you will be cut off after waiting 45 mins. Still trying to resolve but not looking hopeful. ...