Ms. Braxton has called numerous times and at first would not tell anyone where she was calling from. Then, today I (danielle, one of her co-workers) took the call and told this woman I can not transfer the line without knowing who she was and where she was from. She then started to tell me that she ...
Pencro keeps calling my cell phone looking for a woman that used to have my cell phone number. I have had this number for over a year. AT&T confirms that they held the number for only 3 mos. Before recycling it. Because I am a woman as well, Pencro believes that I am the person they are looking ...
Almost 3 months ago, I dealt with Kelly Long, a representative at the company. We reached a settlement agreement on an outstanding credit card account. It was paid via wire withdrawl from the account THAT DAY. I was told I would receive a letter from them telling me this matter was taken care of. A ...
About two months ago, we began receiving calls from Pencro looking for a person with the same last name as ours. We told them she didn't live here. They called back several times after that with the same question. The same answer was given with the addition of a suggestion they not call again. This ...
These people are the most unprofession organization I have ever had the displeasure to deal with. The people that work there are ignorant and appaulingly low class and rude. I have had to deal with them on a professional level not at the level where they were collecting money from me. Joe Bay and ...