This company just does not care abour servive at all. The following is what happend during my install of hardwood floor - My installer showed up alone to do a very small install of hardwood floors after being told that there would be 2 people to do the job. The entire area was only 200sf. Being ...
You've probably seen Empire Today on your tv lately... You know that amazing next day installs they advertise? Well, have i got a story for you. My MOTHER dropped 6000 dollars on hardwood floors for our stairs. They said friday and sat and done. Cool for three floors right? Too good to be true. ...
I went to work for cdn logistics almost three months ago. During this time, i completed many long distant runs for them. Big problem, they haven't paid me in over four weeks. Their policy states they pay every week, but this makes the second time where getting a paycheck was over four weeks. I went ...
We had Empire install American Dream, Cherry Double Plank by QuickStep on 7/31/08. Our salesman, Jim, said he also had the same floor (but different color) and even though he had dogs and kids that the floor looked the same as it did the day it was installed. I had ruined the existing laminate ...
I had my floors installed in dec. I called in June to let them know the floors were buckling. They said it was moisture but when the sales person recommended the floor we had he said it could with hold anything even if it stood on there for 5 days it had a 25 yr water damage warranty. They replaced ...
Carpet falling apart, failure to show for appointment and unhelpful customer service. We purchased the "highest end" carpeting from Empire less than a year ago. We've already had someone come out and repair the unraveling of it. Since that repair, we've had multiple spots unraveling and ...