I received an offer from them over the Internet. It sounded great and I sent a Motorala phone. The first phone stopped working with in a week. I called the customer service line and had a really hard time getting anyone to answer. After I got through, I was sent to several departments until I ...
My story is the same BAD CUSTOMER SERVICE! Bad, bad, bad! Where to begin, it's all the same... -Inconsistance billing cycles, "we're 3 months behind so now we are going to bill you every 3 weeks to check US up." Thanks, I really appreciate that. The service provider screws up and I pay ...
MCI has to be the most fraudulent business that I have ever encountered. Not only have I had a horrible experience with them but so has my family, friends and co-workers. My service was renewed with a completely different contract. It was obvioulsly renewed with a much more costly plan with no free ...
I have been unable to reach anyone at WorldCom Wireless. The bills and threats keep coming, but no one responds to the my requests to discontinue service. First of all, in 1986 I purchased my first cell phones and pagers from MCI, later called WorldCom Wireless, Inc. When my two year contract was ...
Recieved the free (yeah right) phone via the Internet. Called them and set up service. Everything seemed normal. One thing that concerned me was that it was so simple. Recieved the first bill, I was signed up for the $39.99 a month for 500 minute plan. The bill was $57.57. Never thought much about ...
I decided to get sign with MCI in oct. Of 2000. I got the lowest plan of 29.99 and would change to a higher plan if I went over my minutes on my first bill. Well Nov. Passed and I still did not receive a bill. I called MCI and they told me that I had a zero balance showing in their computer because ...