Sears Roebuck & Co
Refurbished Tools Sold as New, Says Former Employee
I can state as a former employee and consumer, that many of the items (read: TOOLS) are not new. I have found many single packaged items to be refurbished (meaning reconditioned) in tools. I had a 3/8" ratchet break (strip the ratchet mechanism). I took in the ratchet to be replaced. The sales ...