Alagasco (God knows why) stopped withdrawing money from my bank some months ago. I wrote them emails (never returned) and made phone calls (never returned) to inquire about the issue. Since I had enrolled in paper less bills, it turned that I was not receiving paper bills either; instead, an email ...
Rude agents and the way Alagasco treats their customers that have had service with them for many years. They are not willing to work with anyone after their service has been disconnected after paying the balance due for bill in FULL except the reconnect and deposit charges. They want reconnect ...
I made a call to ALAGASCO spook to Cassandra and her supervisor Rivera. I was assured that if I made a payment before the end of business day that my services would not be interrupted. Yet my services were interrupted and now they are telling me that I have to pay a reconnect fee and a down ...
Received online utility bill for meter read on 12/08 for $506.98. I live alone and keep thermostat set at 63 degrees all the time and the only other gas appliance i have is a gas water heater. Prior months have been no more than 22 to $26 per month and this past bill was over $500.00. Had alagaso ...