Wells Fargo Financial National Bank - Luke Employee #368727
Mattress Firm account - Luke employee #368727 Wells Fargo late fee assessed twice for not being able to get online and make payment. Refused to investigate complaint or show compassion for loyal Wells Fargo customer / mortgage / bank account hold
After not being able to make an online payment on time twice due to some unknown techincal difficulties for a Mattress Firm purchase financed by Wells Fargo and being assessed two late fees totalling $61.00, I called and requested only one be removed from my account, which I feel is fair. The ...