This all started 1 month ago as I was on the road for business. My initial telephone number was 775-xxx-xxxx. I proceeded to top up with the unlimited plan of $45 as I always do. I topped up over the phone via credit card. The representative confirmed that I would have my same number and all was ...
I purchased a $30 refill card by mistake. I meant to purchase a $45 un-limited card. I called in to see if I could pay the difference and my call was answered by a spanish-speaking woman. I could not understand her. At any rate she said I could not pay just the difference but would have to pay the ...
I have had nothing but trouble with this company since day one! First, they gave me a number from a completely differnt area code than my local one so it was long distance to call my cell from my home phone. I called and had them change it. I was on the phone with them for over 30 minutes. When I ...
Here is the letter I wrote Straight Talk's president: I spent a combined total of 4 hours on the phone with Straight Talk between Friday and Saturday, May 21-22, trying to get my phone activated and mostly trying to get back my original phone number. I feel deeply angry that you changed my phone ...
Bought a StraightTalk phone from Walmart and returned it within the hour. It came with a card to activate the phone and I was told by Walmart that although they could refund the phone, they could not refund the card. I sent it to StraightTalk by certified mail, which USPS shows was received on ...
Three quarters of my family decided to migrate from Net10 to Straight Talk for their cell phone needs a few months ago. My husband and older daughter got flip phones and my younger daughter got a slider phone. All phones and time cards were purchased at Walmart. Last night, my older daughter wanted ...