Hotels.com
Travelnow.com Made my reservations incorrectly and charged me $300 extra for their mistake. Refused to let me speak to any supervisor or manager, horrible customer service
What a mess. I booked a vacation package (Hotel & Airfare) through Hotels.com, and paid $700. I received my receipt & confirmation by email, and everything was correct. When I arrived at my hotel I was only booked for 2 nights, instead of 3. The hotel I was at was booked solid, so they ...