I found a vehicle on Westway Ford's website with the exact color of the car and interior I had been looking for. I called and spoke to John who told me he is the used car manager. He said he still had the vehicle and wanted to know when I could come look at it. I told him that I would be in that ...
My car was wreck due to a drunk driver. I needed a car, but I knew my credit was very, very, very bad. I was broke and I could only put down $500.00 I was in the market for a used vehicle. I needed a truck. I went to Westway Ford not really expecting that they could help me. I explained my ...
Poor customer service to say THE LEAST! I was promised a vehicle, set up the appt to meet with the salesman the next day, called as I was leaving my house to let them know I was on the way, got my baby up from his nap, drug my family out of the house, drove an hour to get there only to be told they ...
Westway Ford in Irving Texas is a complete RIP OFF in my book. I have a 2006 Ford expedition that has been serviced on time and has been driven in a well manner yet the engine has basically blown out at 59,990 miles. I went to the Westway Ford delership Feb 3 because the engine began to make a loud ...
Upon first driving on the sales lot, I was greeted by an arrogant ass of a salesman. After running him off and getting a different sales person, I thought my experience was going to be great. I received a pretty good deal and was happy with my vehicle. Then the nightmare began! I received a phone ...
This insulting Bait and Switch encounter made me appreciate the respect and professionalism shown by the customer representatives at CARMAX in Arlington, Tx. My hideous misadventure began at 6:45 pm Thursday July 26. When I called the Internet salesman 'Julio" listed on the Internet Ad which ...