After a HUGE run around on the phone with a bunch of questions about "do you want to buy this, or that" "press here or there" obviously adding to the buyer's frustration and inpatience... They charged my father $32 for what initially was supposed to be an order of one ...
I purchased the lantern as advertised on TV. Buy one and get one free. I was charged $12.99 for one and $9.99 for another and $6.99 for shipping and handling. Total of $29.97. For 2 flimsy, cheap lanterns. The lanterns need $7.00 worth of D batteries!!! What a scam!!! ...
I had the same experience as the rest. I went to place my order on-line and when I got to the check-out it gave me the option of upgrading to the glass version. I clicked yes, and didn't get the option to even review my order. Before I knew it, I had been charge almost $60 for 3 lanterns when I ...
I wanted to order the lantern at $12.99 (ha!), went to the website, selected 1 lantern, then they asked if I would like an add'l at only $9.99, I clicked yes (1). My order processed without my having any clue or chance to review it. I got a receipt that I was charged for $59.95 and that I would be ...
Ordered only one set but two sets were sent. Tried to get information from customer service on how to return items (which were in original packaging and box). I was informed that no return and refund was possible because the date was outside of the 30 days return window. NO WHERE on packing slip ...
I just went online to order two lanterns. I was told I could upgrade one to a glass lantern for an additional $9.99 and get free shipping. As I headed toward checkout, I assumed that I would get another look at what was in my cart. I didn't. I was charged for 3 lanterns at a cost of $65.00. I AM ...