I've been fighting with Verizon for years with no luck. The New Jersey Board of Public Utilities is about useless, and since I have ended service, the response from them and the BBB is that I am no longer a customer. Aren't they observant? As with many other customers with perpetual problems, I am ...
When I called to pay my phone bill, the representative, introduced the world plan (International) to me and repeatedly, told me that it definately includes the countries I am calling, and it cost $15 for 500min of talk per month. I took the plan, and a month later when I received my bill, I ...
I ordered Verizon DSL several months ago at my new apartment in Avenel. I received a self-install package about a week later. When I used the self install kit to connect, I discovered there was no connection. I called the 1-800 number that was in the self install kit and was forwarded to Verizon ...
I got my credit report the other day and discovered a delinquent account with Verizon Wireless had ruined my credit score. The interesting thing is, I've never even had an account with Verizon Wireless. The account in question was actually in my father's name. He had closed it two years ago at the ...