We also had a mortgage assumed by Vanderbilt from the Oakwood bankruptcy. There have been 2 times where they have not made our yearly insurance payment, eventhough we pay into an escrow account for it. Twice they have sent us a letter stating that they are covering our loan with their insurance, ...
The harassment didn't start until I called Vanderbilt one day to ask them my total amount and Jimmy answered the phone. He asked me why I wanted the balance and I told him I wanted to refinance. He said I couldn't refinance until I paid a year on time. I told him I did not want to refinance with ...
I too got stuck with Vanderbilt after Chase Manhattan sold our loan. I agree with all, their employees have no personalities! You call and somehow you get to talk to the same person every time you call, and no-one know what they are looking at or how to let you know what your balance is or how much ...
I have to tell all of you that have been dealing with Vanderbilt Mortgage, make a report to your states DEPARTMENT OF FINANCIAL INSTITUTIONS. I contacted the state of Tennessee and wrote them about Vanderbilt, they in line contacted the state of Ohio where I am from. I made copies of all the ...