LL Bean
LL Bean's Rugged Ridge Parka with Defective Plastic Zipper, World's Worst Customer Service
I ordered the Rugged Ridge Parka for $159.00 from LL Bean. About a week after I received it, the zipper would not load to be zipped. Contacted Customer Service and they said they would send me another one. While waiting I checked the Parka's web site comments. Eleven other people took the time to ...