I pondered whether to actually submit this complaint but it set me over the top when I called Carmax and was told that if I brought my vehicle in (that they had done major work on) that they couldn't get to it until 2 days later and that they would not provide a loaner while it was sitting there. ...
Took my truck to CarMax in Greenville, SC with rear end noise. It was diagnosed as needing a new ring and pinion and all new bearings. I was given the option of having Carmax get the parts, Or getting them myself and saving not only about 50% on the parts, but about 3-4 days of time as well. I ...
My wife & I had an older car and wanted to get into something newer and more dependable, but not very expensive. So we spent weeks using the Carmax internet site, found several cars in the range we were willing to pay (up to $15,000.00), and eliminated them until we singled out a very nice ...
I bought a 2002 X-terra from Carmax last year.in less than a year my Air conditioning has gone out 4 times and everytime I have taken it back, they have treted me like crap, like its my fault they have these want to be mechanics who cant even change a tire. I had toget a male friend to go there ...